Begin with insight: 32
Begin with insight: 32

Privacy Policy

Last updated on 29 April 2026

This privacy policy for forge-credhaven.sbs ("we", "us" or "our") explains how and why we collect, store, use, and share ("process") your personal data when you access our services ("Services"), for example when:

  • You visit our website forge-credhaven.sbs or any other website linked to this policy
  • You communicate or interact with us regarding sales, marketing, or events

Have questions or concerns? This policy aims to help you clearly understand your privacy rights and choices. If you disagree with our policies and practices, please refrain from using our Services. For further inquiries, you can contact us anytime at [email protected].

KEY POINTS SUMMARY

This section provides a brief overview of the most important parts of our privacy policy. For full details, click the provided links or use the table of contents below.

What personal data do we collect? The type of personal data we process depends on how you interact with our Services. More info here: Information You Provide.

Do we process sensitive data? No, we do not process sensitive categories of personal data.

Do we receive data from third parties? No, we only process information you provide directly.

How do we use your data? We process data to manage and improve the Services, ensure security, communicate with you, and comply with legal requirements. Details: Explanation of Data Use.

When and with whom do we share information? We share data only in limited cases and only with clearly defined categories of third parties. Details: Information Sharing.

How do we protect your data? We use technical and organizational security measures to protect your data. However, no system is completely secure. More info: Data Security Measures.

Your rights: Depending on your place of residence, you may have certain rights under applicable data protection laws (such as POPIA in South Africa). Learn more: Your Privacy Rights.

How to exercise your rights: You can submit a request via forge-credhaven.sbs/contact or contact us directly. We will respond as required by law.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide In short: We collect the information you provide to us. When you create an account, request product details, participate in platform activities, or contact us, you voluntarily provide personal data such as:

  • Names
  • Phone numbers
  • Email addresses
  • Passwords
  • Technical data (IP address, browser type, language, access dates/times, crash reports, device identifiers, country)

Sensitive information: We do not process sensitive data. Please ensure the information you provide about yourself is accurate and up to date. Notify us of any changes. Information we collect automatically In short: Some data is collected automatically when you browse or use our Services. When you visit our website or platform, certain technical data is collected in the background without you having to provide it. This automatic collection helps us keep the platform secure, fix errors, and improve your overall experience. For example, we may track which device you are using, which pages you view, or how long you stay on the website. Like most websites, we also use cookies and similar technologies to save your settings and preferences and to understand how our Services are used. Here are the main categories of data collected automatically:

  • Log and usage data: Technical logs of how you interact with the website, e.g., your IP address, pages visited, functions clicked, timestamps, and error messages if something goes wrong.
  • Device data: Information about the device you are using, including model, operating system, browser type, and connection details, which help us optimize performance.
  • Location data: Your approximate or sometimes precise location determined via your IP address or device settings. You can usually disable location access in your browser or device, though some features (like regional settings or language preferences) may not work properly.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We use your data to manage, improve, and protect the Services, communicate with you, and comply with laws. Depending on how you interact with us, we process information to:

  • Create and manage accounts
  • Provide requested services
  • Support users and respond to inquiries
  • Send administrative messages (product updates, policy changes)
  • Request feedback and inform you about Service usage
  • Send marketing communications (based on your preferences – you can unsubscribe anytime)
  • Provide targeted advertising
  • Maintain platform security and prevent fraud
  • Analyze usage trends to improve Services
  • Measure marketing effectiveness
  • Protect vital interests (e.g., prevent harm)

3. WHAT LEGAL BASES DO WE RELY ON?

In short: We act only if we have a valid legal basis, such as consent, legal obligation, contract, vital interests, or legitimate interests. If you are in South Africa: Under POPIA and other applicable laws, we rely on these bases:

  • Consent – You have given clear permission, which can be withdrawn at any time; see Withdrawal of Consent.
  • Contract – Processing is necessary to perform or enter into a contract with you.
  • Legitimate interests – Processing for reasonable business purposes that do not override your rights (e.g., sending offers, Service security).
  • Legal obligation – Compliance with laws or government requests.
  • Vital interests – Protecting life or safety of individuals.

4. WHEN AND WITH WHOM DO WE SHARE INFORMATION?

In short: Only with trusted partners and only when necessary. Service providers and contractors (hosting, analytics, support, authentication).

  • Affiliate marketing networks
  • Account registration and authentication platforms
  • Analytics providers

Other possible sharing: business transfers, Google Analytics, affiliated companies, or partner advertising.

5. THIRD-PARTY WEBSITES

Our Services may contain links or ads for external websites. We are not responsible for their content or privacy practices.

6. COOKIES AND TRACKING TECHNOLOGIES

Like most websites, we use cookies and similar tools to recognize you, save your preferences, protect your sessions, and analyze traffic. You can control or disable cookies in your browser settings. Note that some website features may not work properly without cookies.

7. HOW LONG DO WE KEEP YOUR DATA?

We keep your personal data only as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes. Afterwards, data is deleted or anonymized.

8. DATA SECURITY

We use industry-standard protection measures, but no online system is 100% secure. Access is at your own risk.

9. DO WE COLLECT INFORMATION FROM MINORS?

In short: No. We do not knowingly collect data from persons under 18 years old. If you suspect data from children has been submitted, contact us so we can delete it.

10. YOUR PRIVACY RIGHTS

In short: Depending on where you live (e.g., South Africa under POPIA), the law grants you certain rights to maintain control over your personal data. You can access your account anytime to review, update, or delete your data. Your privacy rights include, among others, the ability to:

  • Request a copy of your personal data to see exactly what information we have stored about you.
  • Ask us to correct inaccurate data or delete data you no longer wish us to keep.
  • Limit or object to the use of your data, e.g., stop marketing emails or restrict certain processing.
  • Receive your information in a portable file format (so you can reuse it in another service if needed).
  • Avoid decisions made solely by automated systems (such as AI-based profiling) without human involvement.

If you wish to exercise any of these rights, simply contact us using the details listed in the “CONTACT US” section. We commit to responding within legally required timeframes. If you live in South Africa, you also have the right to lodge a complaint with your local data protection authority if you believe your data has not been handled properly. Withdrawal of consent: If we rely on your consent, you can withdraw it anytime by contacting us. This does not affect processing done before your withdrawal. Marketing opt-out: You can unsubscribe from promotional emails by clicking the “Unsubscribe” link, replying to an SMS with “STOP/UNSUBSCRIBE,” or contacting us. We may continue to send you non-promotional messages, such as service notifications. Account information You can review or update your account data by:

If you ask us to delete your account, we will deactivate it and remove personal data from active systems. Some information may be retained to prevent fraud, resolve disputes, or comply with legal obligations. Cookies and similar technologies: Most browsers accept cookies by default. You can set your browser to block or delete cookies, but some website features may not function properly. To opt out of interest-based advertising, visit aboutads.info/choices. If you have questions about your privacy rights, email us at [email protected]

11. DO-NOT-TRACK

Most browsers offer a “Do-Not-Track” (DNT) signal, but there is no uniform standard yet. Therefore, we currently do not respond to DNT signals. If a standard is adopted in the future, we will update this notice accordingly.

12. DO WE UPDATE THIS POLICY?

Yes – we review it whenever necessary to comply with legal requirements. The “Last Updated” date appears at the top of the policy, and the new version takes effect as soon as it is posted. For significant changes, we may also display a banner on the website or send you a direct communication. Please review this policy regularly.

13. CONTACT US

Questions or comments? Email: [email protected]

14. HOW TO REVIEW, UPDATE OR DELETE YOUR DATA

You can request access to your personal data, correction, or deletion anytime by visiting the following website forge-credhaven.sbs/contact. We will process your request in accordance with applicable data protection laws.